Plans from the government to help people get cheap energy for their homes by encouraging the take-up of efficiency measures have led to uncertainty among consumers.
This is according to Gordon Miller, co-founder of Sustain Worldwide, who said the recent reductions to the feed-in tariffs (FITs) for solar energy generators, at extremely short notice, led to "confusion and mistrust" among the public.
He added: "It has left us all uncertain as to what next the government might do and if at all they can be trusted to honour the tariffs they have set."
Last week, the government announced changes to the FIT scheme that are aiming to address these concerns by making the initiative more transparent and predictable in the long term.
Mr Miller added there are several reasons why people are not improving the efficiency of their homes, but he observed many individuals are saying there is too much information available, which makes if difficult to know what sources are to be trusted.
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