Consumers urged to be aware of energy suppliers' hidden fees - 03/08/2010
Consumers have been warned to be aware of hidden fees and charges when attempting to switch energy providers.
According to a Citywire report, certain deals offered by energy suppliers may seem too good to be true - but that is because there are covert fees in the small print buried underneath the impressive sales patter.
Customers were advised to make sure that if a tariff comes with an introductory discount, they know exactly how much they will be paying for their energy when their bonus comes to an end, because it might even work out cheaper to opt for a more expensive deal to begin with.
Citywire also urged consumers to be aware that when some energy suppliers say they are offering a discount, what they actually mean is cashback, which will be credited to consumers after a 12-month period.
This means that if consumers leave their energy suppliers in the 11th month, they will lose the cashback they have been amassing all year, which means they will ultimately pay more than they expected for their energy.
According to Consumer Focus, customers should always research energy suppliers at independent sources before they switch energy tariffs.
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