Ofgem research highlights need for clearer tariffs - 07/02/2012
Consumers could find it easier to perform an energy comparison in order to discover cheap gas deals in the future if tariff structures are made more straightforward.
New research from Ofgem has found consumers are demanding domestic energy suppliers make the information they provide simpler and clearer.
As well as a more straightforward range of tariffs, customers would like to be better informed about any potential savings they can make if they switch energy provider, while the language used should also be simpler.
This echoes recent comments made by conservative MP Laura Sandys, who wrote in the Daily Telegraph that suppliers need to stop using complex jargon in communications.
Senior partner for markets at Ofgem Andrew Wright said: "This research is a further call to action for energy suppliers to back Ofgem's reforms to deliver the simplicity that consumers repeatedly say they want."
He added having easy to understand information will be vital in helping users identify the right deals for them.
If you want to find out more about switching energy suppliers and how you could save up to £389 in minutes, click here.
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