Govt welcomes OFT report on home insulation - 02/08/2012
The Department for Energy and Climate Change has welcomed a new report from the Office for Fair Trading (OFT) that reviews the home insulation market.
Within the document is discussion of how the sector currently operates and recommendations on improvements for the future.
Energy and climate change minister Greg Barker said: "It shows that people are not always being well served by the current setup."
He added that this "is why consumers are at the very heart of the Green Deal", as the government works towards helping them save energy and money.
The report recognises the stronger protections for customers being put in place by the Green Deal, which include a quality mark to protect people from rogue traders.
In addition, an Oversight Body will be introduced to carry out spot checks on participants to ensure compliance to the right standards.
The OFT launched its review in April, following a high level of consumer complaints about home insulation and competition in the market failing.
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