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British Gas are the largest provider of gas and electricity in the UK with about 11 million gas customers and 5 million electricity customers. They are known as Scottish Gas in Scotland and Nwy Prydain in Wales.
British Gas has recently simplified its tariff range to offer three core plans: a discounted online tariff, a fixed tariff and its standard plan.
British Gas has been rated 3 stars out of 5, or average, by energyhelpline.com. If you have had problems with British Gas, you can compare their prices and service levels with all other UK suppliers with energyhelpline.com.
They have been given by us a 3 star service rating as they have a 24x7 call centre and excellent services to pay bills and submit meter reads online.
British Gas offer a standard tariff and a number of online tariffs - the cheapest one being Websaver. Websaver includes discounted rates. Any customer switching to a British Gas online tariff should be aware that they will no longer receive a paper bill. The Websaver tariff is however specially designed so that customers can do as much a possible over the internet. However, if you do need to call British Gas on this tariff, there is a customer service centre now available on an 0845 phone number.
British Gas also offer boiler and central heating service plans. This is known as Homecare cover. This contract is entirely separate from your gas and electricity supply and is not dependent on you being a British Gas customer for energy. If you choose to switch away from British Gas for your energy, the service will continue and be completely unaffected.
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