Business energy and domestic power customers had their gas supply cut in Edinburgh last week, leaving hundreds with no energy for days.
The Edinburgh News reports that 1,300 households and two primary schools were affected by a burst water main in the city, which then led to flooding in the gas network.
A spokeswoman for energy supplier Scotia Gas Networks said the problem could last for a while but assured affected householders that its engineers are working to solve it.
Some 300 temporary heaters have been made available to the most vulnerable cheap gas customers, while 10,000 litres of floodwater have been drained from the gas network.
Those who have been left without heating could be eligible for compensation to the tune of £30 for each day they do not have gas, the newspaper stated.
Meanwhile, EDF Energy has announced it is to raise prices for its domestic consumers at the beginning of next month.
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