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Home Emergency & Central Heating Insurance Policies

 

Compare home emergency and central heating policiesThere are two types of insurance that you can take out to insure your home against the break down of your boiler or heating systems:

  1. Home Emergency Insurance

    - covers not just heating and hot water but also electrics, plumbing, broken windows, lost keys, vermin, and more. (NB. Heating is not generally covered in the summer as it is not deemed a home emergency)


  2. Heating Insurance or Heat Cover

    - these cover your heating and hot water systems all year round but not any other home emergencies unless you pay for add-ons to the policies.

The policy options are below, you can click on the policy name for further info and a link to the full terms and conditions. For help please call us on 0800 074 0745 (Mon-Fri 8am-8pm).

Home Emergency Cover

Supplier & Policy NameBrief Policy DescriptionCost
Per Month		Cost
Per Year		 
HomeCall+ - Standard Cover for up to £500 for most home emergencies. 24/7 service. Repairs by CORGI approved tradesman. Boiler needs be less than 20 years old & regularly serviced. If not regularly serviced, a service is available for £79.95 from Homecall+ when policy taken out & can be paid for over 12 months. £10.90 £130.80
HomeCall+ - Landlord Standard Homecall+ policy as above for landlords rather than occupiers. £11.99 £143.88
HomeCall+ - Standard (inc. Annual Boiler Inspection / Service) HomeCall+ home emergency cover plus an annual inspection / service for your boiler. NB. If your boiler needs a service straight away, this can be carried out within 5-10 working days and paid for in installments by direct debit. £19.08 £228.96
HomeCall+ - Landlord (inc. Annual Boiler Inspection / Service) Homecall+ inc. annual boiler inspection / service as above for landlords rather than occupiers. £20.17 £242.04
HomeCall+ - Landlord (+ Ann. Boiler Insp. & CP12 Gas Sfty Chk) Standard policy for landlords including an annual boiler inspection / service as described above & a CP12 gas safety check. £23.80 £285.60

Central Heating Insurance Policies

Supplier + Policy NameBrief Policy DescriptionCost
Per Month		Cost
Per Year		 
npower - Electrical Heating Breakdown Cover Electrical heating cover for electrical storage / panel radiators. Up to £500 per claim. No excess. Target of 2hr response time. £4.03 £48.36
npower - Gas Boiler Breakdown Cover Gas Boiler Only Cover from one of UK's largest providers. Up to 2 claims per year. 24hr breakdown hotline. Repairs by an approved CORGI Registered Installer. £8.09 £97.08
Homeserve - Gas Boiler Breakdown Cover Gas Boiler Only Cover from one of UK's largest providers. Up to 2 claims per year. 24hr breakdown hotline. Repairs by an approved CORGI Registered Installer. £8.99 £107.88
HomeCall+ - Homeowner's Emergency Heating Insurance Emergency Heating Cover for Homeowners to repair the full central heating system incl. annual boiler inspection. Boiler needs be less than 10 years old. Unlimited claims. 24/7 emergency helpline. £8.99 £107.88
HomeCall+ - Landlord's Emergency Heating Insurance Emergency Heating Cover for Landlords to repair the full central heating system incl. annual boiler inspection. Boiler needs be less than 10 years old. Unlimited claims. 24/7 emergency helpline. £8.99 £107.88
E.ON - Central Heating Care Option 2 Unlimited call-outs, with a fixed fee of £50 for parts and labour per completed repair. 24/7 emergency helpline, 2 hour window for appointments, all E.ON employed engineers. Only available in NW England, Yorkshire & Midlands. Also includes annual safety and maintenance inspection. £9.00 £108.00
British Gas - Homecare 100 flexi Monthly fee + £50 per repair. Entry level cover for boiler and controls. 12 month contract. Price increases in 2nd year. Unlimited call outs. £9.00 £108.00 enquire
Domestic & General - Silver Cover of up to £1,500. 24x7 emergency helpline. For full details click 'i'. £9.50 £114.00 enquire
npower - Gas Central Heating Cover Gas Central Heating Cover from one of the UK's largest providers. Unlimited claims and guaranteed repairs. 24hr breakdown hotline. Repairs by an approved CORGI Registered Installer. £10.79 £129.48
British Gas - Homecare 200 Flexi Monthly fee + £50 per repair. Entry level cover for boiler and controls. 12 month contract. Price increases in 2nd year. Unlimited call outs. 24/7 helpline. £11.00 £132.00 enquire
Homeserve - Gas Central Heating Cover Gas Central Heating Cover from one of the UK's largest providers. Unlimited claims and guaranteed repairs. 24hr breakdown hotline. Repairs by an approved CORGI Registered Installer. £11.99 £143.88
Coverheat - Home Protection Plan Cover for boiler and heating system. Cover includes, boiler service, and free parts and labour if your system breaks down £12.50 £150.00 enquire
Coverheat - Electrical Heating Protection Plan Cover for electrical heating systems. Initial check-up to determine whether system up to standard. Once accepted, free parts and labour for unlimited no. call outs. £12.50 £150.00 enquire
British Gas - Homecare 100 Boiler and controls cover from BG. Annual contract. £13 pm in 1st year. More in following years. Unlimited call outs. 24/7 helpline. £13.00 £156.00 enquire
E.ON - Central Heating Care Option 1 Unlimited call-outs, with all parts and labour included. 24/7 emergency helpline, 2 hour window for appointments, all E.ON employed engineers. Only available in NW England, Yorkshire & Midlands. Also includes annual safety and maintenance inspection. £13.00 £156.00
Domestic & General - Gold (Most Suppliers) Cover of up to £1,500. 24x7 emergency helpline. For full details click 'i'. £13.50 £162.00 enquire
British Gas - Homecare 300 Flexi Monthly fee + £50 per repair. Extensive cover for boiler and controls, hot and cold pipes and external drains. 12 month contract. Unlimited call outs. 24/7 helpline. £14.00 £168.00 enquire
Domestic & General - Platinum Cover of up to £1,500. 24x7 emergency helpline. For full details click 'i'. £15.00 £180.00 enquire
ReactFast - Boiler Breakdown Repair Cover Cover for the domestic gas central heating system in your home. Including the boiler, controls, valves, radiators and pipework. £15.16 £181.92 enquire
British Gas - Homecare 400 Flexi Monthly fee + £50 per repair. Comprehensive cover for boiler and controls, hot and cold pipes, external drains and electrical systems. 12 month contract. Unlimited call outs. 24/7 helpline. £17.00 £204.00 enquire
British Gas - Homecare 200 Full heating system cover from BG. Annual contract. £17 pm in 1st year. More in following years. Unlimited call outs. 24/7 helpline. £17.00 £204.00 enquire
npower - Landlord Gas Central Heating Cover Protect your property and investment with landlords heating cover. Annual CP12 certificate. Unlimited cover. 24/7 free breakdown hotline. Clean up guarantee. £17.67 £212.04
British Gas - Homecare 300 Monthly fees from £22. Cover for central heating system, plumbing and drains. Parts and labour included. Annual maintenance check. Unlimited call outs. 24/7 helpline. £22.00 £264.00 enquire
British Gas - Homecare 400 Monthly fees from £26. Cover for central heating system, plumbing, drains and electrical systems. Parts and labour included. Annual maintenance check. Unlimited call outs. 24/7 helpline. £26.00 £312.00 enquire

energyhelpline.com is a subsidiary company of Fundraising Innovations Ltd which is authorised and regulated by The Financial Services Authority.

Key FactsAbout our services
energyhelpline.com
Suite 9
30 Great Guildford Street
London
SE1 0HS

  1. The Financial Services Authority (FSA)
    The FSA is the independent watchdog that regulates financial services. It requires us to give you this document. Use this information to decide if our services are right for you.

  2. Whose products do we offer?
    We only offer Home Emergency Insurance (HomeCall+) which is underwritten by Europ Assistance Insurance Ltd.

  3. Which service will we provide you with?
    You will not receive advice or a recommendation from us. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed.

  4. What will you have to pay us for this service?
    No fee [we will be paid by commission from the insurance company].

  5. Who regulates us?
    energyhelpline.com, Suite 9, 30 Great Guildford Street, London, SE1 0HS, is a subsidiary company of Fundraising Innovations Ltd which is authorised and regulated by the Financial Services Authority. Our permitted business is advising on and arranging investment insurance contracts. The FSA registration number is 315511. You can check this on the FSA's Register by visiting the FSAs website www.fsa.gov.uk/register/ or by contacting the FSA on 0845 606 1234.

  6. What to do if you have a complaint
    If you wish to register a complaint, please contact us:

    • in writing - Write to: the Quality Department, Europ Assistance, Sussex House, Perrymount Road, Haywards Heath, West Sussex, RH16 1DN; or
    • by phone – 0845 3588008; or
    • by e-mail – quality@europassistance.co.uk

    If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.

  7. Are we covered by the Financial Services Compensation Scheme (FSCS)?
    Europ Assistance Insurance Limited and Europ Assistance Holdings Limited are both covered by the Financial Services Compensation Scheme (FSCS). You may be entitled to compensation from the FSCS, if Europ assistance Insurance Limited or Europ Assistance Holdings Limited are unable to meet its obligations. More information can be obtained from the www.fscs.org.uk website.

 
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