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Home Emergency & Central Heating Insurance Policies

 

Compare home emergency and central heating policiesThere are two types of insurance that you can take out to insure your home against the break down of your boiler or heating systems:

  1. Home Emergency Insurance

    - covers not just heating and hot water but also electrics, plumbing, broken windows, lost keys, vermin, and more. (NB. Heating is not generally covered in the summer as it is not deemed a home emergency)


  2. Heating Insurance or Heat Cover

    - these cover your heating and hot water systems all year round but not any other home emergencies unless you pay for add-ons to the policies.

The policy options are below, you can click on the policy name for further info and a link to the full terms and conditions. For help please call us on 0800 074 0745 (Mon-Fri 9am-7pm).

Central Heating Insurance Policies

Supplier + Policy NameBrief Policy DescriptionCost
Per Month		Cost
Per Year		 
Homeserve - EasyPay Boiler Cover Gas Boiler Cover at a low price. Small annual fee, plus £50 each time a boiler repair is needed. Unlimited claims per year. Repairs by an approved Gas Safe Registered Installer. £5.58 £66.96
Homeserve - EasyPay Gas Central Heating Cover Gas Central Heating Cover from one of the UK's largest providers. Small annual fee, plus £50 each time a boiler repair is needed. Unlimited claims and guaranteed repairs. 24hr breakdown hotline. Repairs by an approved Gas Safe Registered Installer. £7.19 £86.28
Homeserve - Gas Boiler Breakdown Cover Gas Boiler Only Cover from one of UK's largest providers. Up to 2 claims per year. 24hr breakdown hotline. Repairs by an approved Gas Safe Registered Installer. £7.99 £95.88
British Gas - Homecare 100 flexi Monthly fee + £50 per repair. Entry level cover for boiler and controls. 12 month contract. Price increases in 2nd year. Unlimited call outs. £9.00 £108.00 enquire
Homeserve - Gas Central Heating Cover Gas Central Heating Cover from one of the UK's largest providers. Unlimited claims and guaranteed repairs. 24hr breakdown hotline. Repairs by an approved Gas Safe Registered Installer. £10.39 £124.68
Homeserve - EasyPay Boiler Breakdown cover with Annual Service Easy Pay Boiler Cover with Annual Boiler Service adds safety to warmth. Annual service is available for as little as 35p per day and £50 each time a boiler repair is needed. Unlimited claims during the policy. Repairs by an approved Gas Safe Registered Installer. £10.48 £125.76
British Gas - Homecare 200 Flexi Monthly fee + £50 per repair. Entry level cover for boiler and controls. 12 month contract. Price increases in 2nd year. Unlimited call outs. 24/7 helpline. £11.00 £132.00 enquire
Domestic & General - HeatGuard Silver Repairs of up to £1,500 may be authorised for boiler and controls only. 24x7 emergency helpline. £11.00 £132.00 enquire
Domestic & General - Silver Plus Boiler, controls and central heating. Repairs of up to £1,500 may be authorised. 24x7 emergency helpline. £12.00 £144.00 enquire
Homeserve - Easy Pay Central Heating cover with Boiler Service Easy Pay Central Heating Cover with Annual Boiler Service adds safety to warmth. Annual service is available for as little as 42p per day. Unlimited claims per year. Repairs by an approved Gas Safe Registered Installer. £12.78 £153.36
British Gas - Homecare 100 Boiler and controls cover from BG. Annual contract. £13 pm in 1st year. More in following years. Unlimited call outs. 24/7 helpline. £13.00 £156.00 enquire
Homeserve - Gas Boiler Breakdown with Annual Boiler Service Gas Boiler Cover with Annual Boiler Service adds safety to warmth. Annual service is available for as little as 47p per day. Up to 2 claims per year. Repairs by an approved Gas Safe Registered Installer. £13.58 £162.96
British Gas - Homecare 300 Flexi Monthly fee + £50 per repair. Extensive cover for boiler and controls, hot and cold pipes and external drains. 12 month contract. Unlimited call outs. 24/7 helpline. £14.00 £168.00 enquire
ReactFast - Boiler Breakdown Repair Cover Cover for the domestic gas central heating system in your home. Including the boiler, controls, valves, radiators and pipework. £15.16 £181.92 enquire
Homeserve - Gas Central Heating with Annual Boiler Service Gas Central Heating Cover with Annual Boiler Service adds safety to warmth. Annual service is available for as little as 53p per day. Unlimited claims per year. Repairs by an approved Gas Safe Registered Installer. £15.98 £191.76
British Gas - Homecare 200 Full heating system cover from BG. Annual contract. £17 pm in 1st year. More in following years. Unlimited call outs. 24/7 helpline. £17.00 £204.00 enquire
British Gas - Homecare 400 Flexi Monthly fee + £50 per repair. Comprehensive cover for boiler and controls, hot and cold pipes, external drains and electrical systems. 12 month contract. Unlimited call outs. 24/7 helpline. £17.00 £204.00 enquire
Homeserve - Complete Cover with Heating Complete Cover with Heating service is available for as little as 73p per day. Repairs by an approved Gas Safe Registered Installer. £22.00 £264.00
British Gas - Homecare 300 Monthly fees from £22. Cover for central heating system, plumbing and drains. Parts and labour included. Annual maintenance check. Unlimited call outs. 24/7 helpline. £22.00 £264.00 enquire
British Gas - Homecare 400 Monthly fees from £26. Cover for central heating system, plumbing, drains and electrical systems. Parts and labour included. Annual maintenance check. Unlimited call outs. 24/7 helpline. £26.00 £312.00 enquire
Homeserve - Complete Cover with Heating and Boiler Service Complete Cover with Heating and Annual Boiler Service is available for as little as 90p per day. Repairs by an approved Gas Safe Registered Installer. £27.25 £327.00

energyhelpline.com is a subsidiary company of Fundraising Innovations Ltd which is authorised and regulated by The Financial Services Authority.

Key FactsAbout our services
energyhelpline.com
Suite 9
30 Great Guildford Street
London
SE1 0HS

  1. The Financial Services Authority (FSA)
    The FSA is the independent watchdog that regulates financial services. It requires us to give you this document. Use this information to decide if our services are right for you.

  2. Whose products do we offer?
    We only offer Home Emergency Insurance (HomeCall+) which is underwritten by Europ Assistance Insurance Ltd.

  3. Which service will we provide you with?
    You will not receive advice or a recommendation from us. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed.

  4. What will you have to pay us for this service?
    No fee [we will be paid by commission from the insurance company].

  5. Who regulates us?
    energyhelpline.com, Suite 9, 30 Great Guildford Street, London, SE1 0HS, is a subsidiary company of Fundraising Innovations Ltd which is authorised and regulated by the Financial Services Authority. Our permitted business is advising on and arranging investment insurance contracts. The FSA registration number is 315511. You can check this on the FSA's Register by visiting the FSAs website www.fsa.gov.uk/register/ or by contacting the FSA on 0845 606 1234.

  6. What to do if you have a complaint
    If you wish to register a complaint, please contact us:

    • in writing - Write to: the Quality Department, Europ Assistance, Sussex House, Perrymount Road, Haywards Heath, West Sussex, RH16 1DN; or
    • by phone – 0845 3588008; or
    • by e-mail – quality@europassistance.co.uk

    If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.

  7. Are we covered by the Financial Services Compensation Scheme (FSCS)?
    Europ Assistance Insurance Limited and Europ Assistance Holdings Limited are both covered by the Financial Services Compensation Scheme (FSCS). You may be entitled to compensation from the FSCS, if Europ assistance Insurance Limited or Europ Assistance Holdings Limited are unable to meet its obligations. More information can be obtained from the www.fscs.org.uk website.

 
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