Consumers should be confident that the energy market is working for them - 28/07/2011
Cheap gas customers are likely to question why energy suppliers' price hikes are necessary given that British Gas parent company Centrica has posted half-year profits of £1.3 billion.
This is the view of Consumer Focus director of energy Audrey Gallacher, who noted that the issue is not whether a supplier's profits go up or down but whether the energy market works for customers.
"Consumers should be able to be confident that the energy market is fit for purpose and deserves their trust," she posited.
"That won't preclude companies making profits, which will be needed to invest in essential infrastructure changes. But it should mean that they do so in a market that is fair, open and competitive."
It seems likely that at least two more of the Big Six will shortly be announcing their own price increases, so consumers might want to act fast to find cheap energy deals on a fixed-rate basis.
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