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Energy suppliers need to treat customers who are unable to secure cheap gas bills fairly and with sympathy, Citizens Advice has stated.
Chief executive Gillian Guy noted that the fuel poverty figures will only get worse as the price hikes announced by three of the Big Six providers kick in.
"We are already seeing people self-ration and self-disconnect as they can't afford their increasing fuel bills. As a result they are going without the heating they need and living in a cold home, which can have a devastating impact on their physical and mental health," she pointed out.
The situation could lead to more people getting into "serious debt and hardship" because of the lack of employment opportunities or widespread pay freezes, so consumers might be wise to log on to an energy comparison site where they can compare energy deals and switch to a better one.
If you want to find out more about your energy options and how you could save up to £453 in minutes, click here.
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