<h2><strong>Energy and the coronavirus outbreak</strong></h2><figure class="image"><img src="https://strapi-image-uploads-prod.s3.eu-west-2.amazonaws.com/9f1ec1da84534a539523935a2354ac42.jpg" alt="lightbulb illustration for helpful helplines article"></figure><h3><strong>Can I still switch my energy supplier? &nbsp;</strong></h3><p>Yes, you can still switch with Energy Helpline as usual - nothing’s changed our end. &nbsp;</p><p>Everything is functioning as it normally would, and you can switch on our main page by entering your postcode to get started. &nbsp;</p><h3><strong>Are there any tariffs I can’t switch to?</strong></h3><p>Energy suppliers aren’t sending engineers out to homes unless the customer is vulnerable, so switching to a tariff that requires any sort of installation, such as a smart tariff with the fitting of a smart meter, will be prohibited. &nbsp;</p><p>Other tariffs that can be switched to without the need of an engineer coming to your home (the majority) are all still going ahead. So if you’re interested, visit Energy Helpline today, and compare more UK energy suppliers than with any other comparison service.</p><p><a href="https://www.energyhelpline.com/">Compare with us</a> or call <strong>0800 990 3503 </strong>to save and switch today. &nbsp;</p><h2><strong>Food deliveries and the coronavirus outbreak</strong></h2><figure class="image"><img src="https://strapi-image-uploads-prod.s3.eu-west-2.amazonaws.com/0e3455e6530a444db46383e1a344443a.jpg" alt="food delivery illustration for helpful helplines article "></figure><p>Food deliveries are still operational, delivery slots permitting. With the UK Government advising people to have their food shop delivered where they can, it’s proving very difficult for some. &nbsp;</p><p>Food shops are prioritising the elderly (over 70s), who have been instructed to remain in their homes no matter what. Where able, families are taking food parcels to their elderly relatives, but it’s important to note that food delivery slots will be first of all given to people over 70. &nbsp;</p><p>As mentioned in the food bank section, other bodies are helping deliver food parcels from local community shops to elderly residents. If you haven’t, it’s definitely worth contacting your local shops to see if they’ll deliver your weekly food shop directly to your door.</p><h3><strong>How safe are home deliveries? &nbsp;</strong></h3><p>It’s completely understandable to be worried about the safety of home deliveries. You can only trust the precautions taken by the delivery driver so much, so take your own.&nbsp;</p><p>Ask for the shopping to be placed two metres away from your front door, and use gloves to bring the bags into your home. Before touching anything else, dispose of the gloves. To be extra cautious, you can wipe down the food packages with antibacterial wipes where possible. Also, remember to wipe any and all surfaces that might have come into contact with the food packages prior to you cleaning them.</p><h2><strong>Supermarket opening hours and priority during the coronavirus outbreak</strong></h2><figure class="image"><img src="https://strapi-image-uploads-prod.s3.eu-west-2.amazonaws.com/9d721881019743769478a919723cfd7f.jpg" alt="supermarket opening hours illustration for helpful helplines article "></figure><p>Supermarket opening hours have changed up and down the country, so we thought it’d be useful to have all of them in one place, along with their priority access for the elderly and key workers. &nbsp;</p><h4><strong>Aldi</strong></h4><p>Open 8am - 10pm Monday to Saturday &nbsp;</p><p>All day everyday key workers in the NHS, Police and Fire Service will take priority in queues. Stores also open 30 minutes earlier than usual for the elderly Monday to Saturday. &nbsp;</p><h4><strong>Asda</strong></h4><p>Open 8am - 10pm Monday to Saturday &nbsp;</p><p>Only open for NHS workers for browsing Monday, Wednesday and Friday between 8am and 9am. &nbsp;</p><h4><strong>Co-op</strong></h4><p>Most stores open 7am-8pm Monday to Saturday &nbsp;</p><p>Prioritised citizen hour between 8am and 9am Monday to Saturday, and between 10am and 11am Sunday. &nbsp;</p><h4><strong>Lidl</strong></h4><p>Lidl’s opening hours differ from store to store. To check your local Lidl store, visit Lidle’s store locator. &nbsp;</p><p>Healthcare workers are being offered queuing priority. &nbsp;</p><h4><strong>Sainsbury’s&nbsp;</strong>&nbsp;</h4><p>Open 7:30am-8pm Monday to Saturday and regular times Sunday &nbsp;</p><p>The time between 7.30am and 8am will be reserved especially for key workers, while the time between 8am and 9am is reserved for elderly shoppers Monday, Wednesday and Friday.</p><h4><strong>Tesco</strong></h4><p>Tesco have reduced opening hours in 24-hour stores. Within normal stores, opening hours remain the same. &nbsp;</p><p>The elderly are prioritised between 9am and 10am every Monday, Wednesday and Friday. An additional hour is being added to prioritise NHS workers every Tuesday and Thursday. &nbsp;</p><h4><strong>Waitrose</strong></h4><p>Opening hours remain the same. &nbsp;</p><p>Daily essentials are being kept aside for NHS workers, and they have priority queuing at checkouts. Elderly have priority during the first hour of opening each day. &nbsp;</p><h2><strong>Food banks and the coronavirus outbreak</strong></h2><figure class="image"><img src="https://strapi-image-uploads-prod.s3.eu-west-2.amazonaws.com/fe286b301fb640bcab0e931c35cad253.jpg" alt="food bank illustration for helpful helplines article"></figure><h3><strong>Are food banks still open?</strong></h3><p>Food banks are a vital part of some people’s lives, that’s why the Trussell Trust’s priority is ensuring the safety of everyone involved while still remaining operational. &nbsp;</p><p>Food banks rely on the generosity of volunteers, who will continue to work through these trying times in order to support their local communities. &nbsp;</p><h3><strong>Are people allowed in food banks? &nbsp;</strong></h3><p>To put it plainly, no, people aren’t allowed into food banks during the coronavirus. The whole procedure of how people collect their food has completely changed in order to ensure the health and safety of everyone involved. &nbsp;</p><p>Staff are being instructed to prepare the food parcels, and are taking them outside and placing them on a table where the clients queue two metres apart from one another and wait to collect. &nbsp;</p><h3><strong>How do I collect my food if I am vulnerable? &nbsp;</strong></h3><p>If you are classed as a vulnerable citizen and do not want to venture outside your home, you can have your food parcel delivered to your door. Your food bank will most likely be aware if you are vulnerable, but it won’t hurt to contact them to double check. &nbsp;</p><p>Food bank deliveries require the support of local communities, but other organisations (such as British Gas) are also pitching in and delivering food parcels to vulnerable people. &nbsp;</p><h3><strong>How do I collect my red voucher during the coronavirus? &nbsp;</strong></h3><p>Check your local food bank to find out the procedure, but you’ll probably find they are moving away from the red voucher system to an e-referral system to avoid human contact where possible. &nbsp;</p><p>Clients are being advised to contact the referral agency, who will then issue an e-voucher which will be sent directly to the food bank. Food bank staff will then prepare the client’s package and have it ready for them to pick up in a queue system as mentioned above, or they will arrange for it to be delivered to the client. &nbsp;</p><h3><strong>What other precautions are being taken? &nbsp;</strong></h3><p>The number of staff on a shift at each time has also been reduced, which allows volunteers to keep a safe distance from one another while they work. &nbsp;</p><p>Staff are also told to wash their hands as soon as they enter the food bank before putting latex disposable gloves on. All surfaces the packets of food come into contact with are being cleaned after each use. &nbsp;</p><p>No volunteers over the age of 70 are allowed to work at food banks for their own safety, too. &nbsp;</p><h2><strong>Mental health and the coronavirus outbreak</strong></h2><figure class="image"><img src="https://strapi-image-uploads-prod.s3.eu-west-2.amazonaws.com/383becd4ab294bd388168141cc4f9aa8.jpg"></figure><p>For those who suffer from anxiety, depression and general mental health issues, lockdown and self isolation might prove extremely difficult.</p><p>A change in routine, unable to leave your house except for essential journeys, the banning of social gatherings and travel to see friends and loved ones, and the general fear about the virus itself can all have an impact on mental wellbeing, among others. &nbsp;</p><p>Thankfully, there are people to talk to and advice to be given on how to make the best out of a bad situation. Mind’s web page, Coronavirus and your wellbeing, offers some really insightful advice for people who are struggling while having to stay inside, along with helpful exercises and things you can add into your routine to help you cope. &nbsp;</p><h3><strong>Mental health and financial support &nbsp;</strong></h3><p>Losing income, or perhaps even your job, due to the coronavirus outbreak is going to take its toll.</p><p>The UK Government has a page on coronavirus guidance for employees. It talks you through matters such as furloughing, Universal Credit for the self-employed and support for rent costs. &nbsp;</p><h3><strong>Furloughing during the coronavirus outbreak &nbsp;</strong></h3><figure class="image"><img src="https://strapi-image-uploads-prod.s3.eu-west-2.amazonaws.com/8aad4658fd37443d908ef0ab4bd97ea6.jpg" alt="furlough illustration for the helpful helplines article"></figure><p>If you are unable to continue performing your job because of the lockdown, your employer might choose to furlough you. The Government has said they will pay 80% of an employee’s wages up to £2,500 a month if this is the case. &nbsp;</p><p>If your salary is reduced considerably due to being furloughed, there is extra aid you can apply for such as Universal Credit. You might be eligible to receive Universal Credit if you qualify for any of the following:</p><ul><li>You’re on a low income or out of work</li><li>You’re 18 or over (there are some exceptions if you’re 16 to 17)</li><li>You’re under State Pension age (or your partner is)</li><li>You and your partner have £16,000 or less in savings between you</li><li>You live in the UK</li></ul><p>The GOV.UK page on Universal Credit goes into much greater depth, so if you think you qualify for added help, you can get more information there.</p><h2><strong>Domestic abuse and the coronavirus outbreak</strong></h2><figure class="image"><img src="https://strapi-image-uploads-prod.s3.eu-west-2.amazonaws.com/b4f4dc8fe3a24ccd828738a593706a30.jpg" alt="domestic abuse illustration for the helpful helplines article"></figure><h3><strong>What help is available to victims of domestic abuse?</strong></h3><p>If you are a victim of domestic abuse then there is help available, and we’ll take you through those options now. It’s extremely important to note that the isolation instructions due to the coronavirus outbreak do not apply to those who need to leave their homes to escape domestic abuse. &nbsp;</p><h3><strong>Calling the police when you can’t make a noise</strong></h3><p>If you are afraid of calling the police in case you are heard, you can dial 999, listen to the questions from the operator and respond by coughing or tapping the headset. You will then be put through to the Silent Solution, which will end with it asking you to press <strong>55</strong> to be put through to police call management. From here, the police call handler will do their best to get help to you and assist you where possible. Pressing <strong>55</strong> only works if calling from a mobile.</p><p>If you are calling from a landline and remain silent, BT call operators will connect you to the police. When 999 calls are made from landlines, information about your location should be made available to the call handler to help provide a response. &nbsp;</p><h3><strong>The National Domestic Abuse Helpline</strong></h3><p>Refuge runs the National Domestic Abuse Helpline, which can be called for free 24 hours a day on <strong>0800 2000 247</strong>. &nbsp;</p><p>Refuge’s website gives advice and support for victims, and can also provide guidance for people who are worried about friends and loved ones. They offer a vast array of help, including step-by-step instructional videos on how to secure electronic devices.</p><p>To explore other ways victims of domestic abuse can be helped, visit the GOV.UK’s guide, Coronavirus (COVID-19): Support for victims of domestic abuse. &nbsp;</p>

Our helpful helplines guide on crucial information surrounding the coronavirus outbreak, such as mental health, domestic abuse, food banks, supermarket opening times for key workers and essential customers, and energy advice.

Helpful helplines

Vital information you might need to know. 

<figure class="image"><img src="https://strapi-image-uploads-prod.s3.eu-west-2.amazonaws.com/5dec12d0a5f54e7e87355188ef962d65.png"><figcaption>Us Brits are drinking significantly more tea under lockdown.</figcaption></figure><p>Our research has revealed that 27.9 million extra hot drinks are being made per day. That’s part of a massive total of 7.6 billion since the coronavirus lockdown and social distancing measures started in the UK. &nbsp;</p><h2>So how much tea and coffee are we actually drinking in lockdown? &nbsp;</h2><p>155 million cups, all day, every day - that totals 7.6 billion hot drinks brewed up since lockdown began.</p><p>The increase in boiling for our brews has led to homes spending £17 million more on energy per month across the UK. &nbsp;</p><p>Altogether, the UK is making an estimated 27.9 million extra cups of tea each day, with 25% of households admitting they get through eight cups or more. &nbsp;</p><h2>What makes a good cup of tea?</h2><p>What constitutes a good cuppa varies from person to person. Whether it’s the colour, temperature, brewing time, liquid-to-mug ratio or the order in which the hot water and milk goes in.</p><p>According to our nationwide survey, 1/3 of Brits said they argue at least once a day about the tea-making skills in their household. 31% said someone in their household making a cup of tea for just themselves and not offering to make one for anyone else was also a daily battle. &nbsp;</p><p>49% weren’t afraid to get into hot water with their family members or housemates about how to make tea correctly on a daily basis. &nbsp;</p><h2>But how do Brits do when we actually do offer to make the tea? &nbsp;</h2><p>Well, 36% of households in the UK said people in their home “always” get the hot drinks order right. While at the office, people were three times less likely to make a proper cup of tea, with only 11% of colleagues “always” getting a hot drinks order right. &nbsp;</p><p>We found that men were three times more likely to complain about their colleagues' ability to make a brew, with 10% saying people “never” or “rarely” made a hot drink for them how they’d make it themselves. Only 5% of women made the same complaint. &nbsp;</p><h2>What’s the damage to our energy bills? &nbsp;</h2><p>Here’s what Tom Lyon, the Director of Energy here at energyhelpline, has to say on the severity of our extremely British habit:</p><p>“A comforting cuppa is a British tradition so it’s little wonder that we are turning more often to our kettles while we stay at home. However, being at home is also adding millions more to our energy bills. But with wholesale energy rates being at the cheapest price for years, now is a smart time to switch and save. In the time it takes to boil the kettle, you could bag an energy bargain and be on the path to saving hundreds of pounds a year.”</p><h2>Switch to offset the lockdown surge in energy</h2><p>The energy market is the best it’s been for two years, which means now is the best time to switch. &nbsp;</p><p>Energy tariffs have plummeted under £800 for the first time since 2018, and it’s up to you to make the most of it by switching with us. &nbsp;</p><p>All you’ll need to do is enter a few of your details <a href="https://www.energyhelpline.com/">on our website comparison service</a>, choose the deal that suits you best and we’ll handle the rest. Alternatively, you can phone one of our advisers on 0800 990 3503 who’ll happily guide you through the process.&nbsp;</p>

We are all drinking significantly more tea under lockdown. Ensure that boiling the kettle isn't negatively impacting on your energy bills by switching to a great deal today.

A lockdown debate: On the topic of tea

Is your cuppa costing you more at home?

<p>As lockdown and social distancing measures remain in force across the UK, it’s important that we all try to stay positive during these uncertain times. A good way to do that is to take a look at some of the upsides of being in lockdown. &nbsp;</p><p>Some important environmental changes have occurred as a result of us all staying at home and we can fight off the boredom by doing something productive or which will help others in the community. &nbsp;</p><h2>We’re starting to use more renewable electricity &nbsp;</h2><p>Although people are now using more electricity in their homes, the overall demand for electricity in the UK has fallen by around 10%^ because the vast majority of shops, schools, factories and offices are now closed. &nbsp;</p><p>This has caused both a huge drop in the wholesale price of electricity, which has fallen to its lowest level in a decade↑, as well as less demand for fossil fuels such as coal. This is burnt in the production of electricity and releases all kinds of harmful emissions. &nbsp;</p><p>Now that electricity is cheaper and we’ve had lots of very sunny, windy days in the last few months, our use of clean, renewable electricity from solar and wind power has increased. &nbsp;</p><p>On Sunday 5th March, nearly 40% of the UK’s electricity came from wind farms while another fifth was taken from solar power. In comparison, fossil fuels compromised less than 15% of this with only 1.1% of electricity that day coming from coal plants↟. &nbsp;</p><p><i>“In this way, the recent drop in electricity demand fast-forwarded some power systems 10 years into the future, suddenly giving them levels of wind and solar power they wouldn’t have had otherwise without another decade of investment in renewables,”</i> said Dr Fatih Birol^, the executive director of the International Energy Agency. &nbsp;</p><h2>Air pollution levels have decreased &nbsp;</h2><p>The amount of harmful gases like carbon dioxide (CO2) and nitrogen oxide (NO2), which pose serious threat to human health and contribute to the warming of the planet, have significantly fallen now that thousands of flights have been cancelled and all but essential travel is advised. &nbsp;</p><p>Just a fortnight after the nationwide lockdown was put in place on 23rd March, the level of nitrogen dioxide (NO2) in the air fell by up to 60% in some UK cities↓. &nbsp;</p><h2>You’ll be able to save money</h2><p>One of the biggest benefits of the lockdown is that it gives you a chance to save some money on the things you’d normally use every month. If you’re working from home, you won’t be spending money on petrol or commuting, which could potentially save you hundreds.</p><p>You also won’t be going out to pubs, bars, clubs or other social gatherings, the cost of which can add up if you’re doing it every week. Cancelling your gym membership is another great way you can save money during this time, and you don’t even have to feel guilty about it as the gym will be closed!</p><p>Use this opportunity to see how much you’re paying for your energy and review it. With Energy Helpline, you can compare your current deal to a variety of tariffs across the energy market and see if you can <a href="https://www.energyhelpline.com/">save even more on your energy bills</a>.</p><h2>You don’t have to spend time commuting &nbsp;</h2><p>Working from home means that you get to avoid the dreaded morning and evening commute which for many entails standing up on hot, cramped trains or having to sit in miles of traffic. &nbsp;</p><p>The average UK worker spends around 59 minutes commuting everyday (plus the amount of time you would normally spend getting ready for work) leaving you with plenty of extra time in the morning to spend how you want. &nbsp;</p><h2>There’s more quality time to spend with family</h2><p>Busy work schedules and other social commitments mean that many of us don’t get to see as much of our families as we’d like but we've now got a lot more time to spend together. &nbsp;</p><p>Watch a film, go for a walk or a bike ride (remembering to adhere to social distancing measures!), play a board game, create a quiz, do some arts and crafts or a fun science experiment with the kids, it’s really up to you!</p><h2>You’ve got the chance to learn a new skill &nbsp;</h2><p>Put all of your spare time to good use and take this lockdown as an opportunity to learn a new skill. &nbsp;</p><p>There’s a huge wealth of resources available on the internet covering everything you can think of, from YouTube videos teaching you how to juggle to a University-affiliated course in screenwriting. &nbsp;</p><p><strong>Caveat</strong></p><p>^Euro News - 2020. Coronavirus crisis fast-forwards green energy 10 years into the future. &nbsp;</p><p>↑inews - 2020. Coronavirus: Wholesale electricity prices down to record low as demand slumps.</p><p>↟The Guardian - 2020. Thousands to be paid for daytime green electricity use during lockdown. &nbsp;</p><p>^IEA - 2020. Coronavirus crisis reminds us that electricity is more indispensable than ever.</p><p>↓BBC News - 2020. Coronavirus lockdown sees air pollution plummet across UK</p>

Staying positive in these difficult times is essential for everyone’s well being. To help you with this, our guide explains some of the huge environmental benefits lockdown is having as well as certain upsides you might not have thought of. 

The upside of lockdown

There’s a lot less air pollution and we’ve all got much more free time. 

<h3><strong>The recent dip in oil prices have helped drive down new energy tariffs below £800 a year for the first time since 2018.&nbsp;</strong></h3><p>From our own expert analysis, we can reveal that energy customers can now access new tariffs below £800 for the first time in two years.</p><p>Wholesale energy prices have fallen, including oil prices dropping to their lowest in history, which has resulted in nine new fixed-deal energy tariffs being launched from six different suppliers.</p><p>The cheapest tariff on offer is priced at £764 a year, which is nearly £400 less than the average UK household pays for their energy. The lowest priced energy tariffs have also fallen as much as £41 a year since the UK went into lockdown.&nbsp;</p><p>With predictions saying wholesale rates could rise as lockdown is eased, now really is the time to make the most of the market, especially since the average daily household electricity use has surged to a 30% increase.&nbsp;</p><p>Tom Lyon, Director of Energy here at Energy Helpline, said:&nbsp;</p><p><i>“Continuing falls in the cost of wholesale energy have allowed suppliers to launch a raft of cheap new fixed deals, the likes of which we’ve not seen since 2018.</i></p><p><i>“The price between the best deal on the market and the average UK household energy deal now stands at a staggering £398, meaning switching supplier could help consumers save significant amounts.”</i></p>

Due to the coronavirus lockdown, the energy market is the best it's been for switchers in two years. 

Energy Market best it's been for switchers for two years

There's never been a better time to switch your energy supplier.

Energy market best it's been for switchers for two years

<p>If your company requires you to work from home, you are - and have always been able to - able to claim for increased costs, such as heating and electricity. And with the majority of people now working from home due to the lockdown, now is the perfect opportunity to claim some money back to offset the hike in your energy bills. &nbsp;</p><h4><strong>How do I claim the extra £6 a week?</strong></h4><p>You can claim even if you’re employed and on a full-time salary, and there are two ways you can do this, and they are as follows:</p><ul><li>You can ask your employer to pay you an extra £6 a week tax-free. Your employer can pay you up to this amount, and all of what they give you is exempt from tax, so you’ll get the full amount.</li><li>If your employer won’t pay for your expenses for your extra costs of running your home during isolation, you can ask for the amount to be deducted from your taxable income. So essentially, you’ll claim tax relief on £6 per week. We explain how to do this below.</li></ul><h4><strong>How do I claim the tax relief? &nbsp;</strong></h4><p>Fill out either an online P87 form through your Government Gateway account, or fill in a postal one (for which you’ll need your national insurance number). &nbsp;</p><p>The section you’ll need to fill in, is titled Using Your Home as an Office. If you’re not eligible for tax relief in other areas, you can leave the other sections blank. &nbsp;</p><p>If you’ve noticed an increase in your energy costs, state the total amount during the period you’ve been working from home - no proof or receipts are needed. If you’ve had no assistance from your employer, state so by putting £0 in the appropriate section.&nbsp;</p><figure class="image"><img src="https://strapi-image-uploads-prod.s3.eu-west-2.amazonaws.com/66c30a11885b4a238128f62951280134.png" alt="a homemade illustration of a GOV.UK sign"></figure><p>For more information, GOV.UK has a page dedicated to working at home on their <a href="https://www.gov.uk/tax-relief-for-employees/working-at-home">claiming tax relief for your job expenses page</a>, where you can also check whether or not you are eligible to make a claim. Please note, this scheme is only for those who are being made (or their job requires them) to work from home, not if they voluntarily do so. &nbsp;</p>

We help outline how those working from home due to the coronavirus lockdown can claim up to £6 a week back for expenses such as gas and electricity. 

How to claim £24 a month for housing expenses during coronavirus lockdown

You could claim up to £288 a year to help cover increased costs. 

Claim £24 a month for housing expenses during the coronavirus 

<h2><strong>Will my energy bills rise as a result of the coronavirus outbreak?</strong></h2><p>Due to self-isolation and social-distancing measures, you’ll almost certainly see a significant rise in your energy bills. &nbsp;</p><p>You’re now spending a lot more time in your home than you usually would which means energy-usage in the house is obviously going to exceed its usual amount.</p><p>Don’t worry, there are plenty of simple, effective ways to reduce the cost of your energy. Check out our guide on how to save money while you’re self-isolating. &nbsp;</p><h2><strong>Will the coronavirus impact my direct supply of energy?</strong></h2><p>It is understandable to think the energy supply to premises across the country could cease due to the outbreak of coronavirus, especially with firm lockdown measures in place, but this is not the case. &nbsp;</p><p>All suppliers are working to the same rules and regulations Ofgem have put in place, just with added care. Energy suppliers will continue to provide good customer service where they can, and will prioritise vulnerable customers while following government advice. Ofgem assures all paying energy customers in the UK will be protected if any problems occur. &nbsp;</p><h2><strong>What should I do if I’m struggling to pay my energy bills?</strong></h2><p>The government has released an emergency package alongside energy suppliers to ensure energy customers don’t endure any added stress of not being able to pay their bills during the coronavirus lockdown.</p><p>Those affected should get in contact with their energy supplier, either by phone or their online chat function, as soon as possible. &nbsp;</p><p>Your supplier will ask you some questions about your current circumstances and then help you work out an appropriate payment plan. &nbsp;</p><p>Some of the options available include: &nbsp;</p><ul><li>Ressassing the amount you pay toward your bill</li><li>Potentially having your bill or debt repayments reduced</li><li>Giving you access to financial programs like hardship funds</li></ul><h2><strong>I’m self-isolating, can I get help with topping up my preprepayment meter?</strong></h2><p>An emergency scheme has been launched by the government to help vulnerable customers top up their pre-payment meters. &nbsp;</p><p>Anyone in this situation should again contact their energy supplier as soon as possible who will run through the different options for getting credit with you.</p><p>Some of these include:</p><ul><li>Being able to nominate a third party to go out and get credit for you</li><li>Having a pre-loaded top up card send to you in the post</li><li>Having discretionary funds added to your meter</li></ul><p>Do not panic. No credit meters will be disconnected during the outbreak! You can read more on the government’s support for the energy industry amid coronavirus at GOV.UK.</p><h2><strong>What should I do if I have a power cut?</strong></h2><p>If you experience any energy problems during isolation, such as power cuts, gas leaks or meter issues, don’t panic. &nbsp;</p><p>For leaks and meter issues contact your supplier straight away. Emergency response measures are being put in place to deal with safety-critical home visits. &nbsp;</p><p>However, if you have a power cut, phone 105, a free phone number that will put you in contact to your local network operator who will give you the help and advice you need. &nbsp;</p><p>It’s always worth being prepared for a possible power outage. Make sure you have access to items such as torches, blankets, batteries, candles and be sure to keep devices or power banks fully charged so you’ll have some entertainment while you wait for the power to come back on. Alternatively, you could simply sit back and read a book by candlelight.</p>

All you need to know about increased energy usage, your own supply, topping up prepayment meters during isolation and what you should do if you get a power cut.

Will my energy supply be affected by the coronavirus outbreak?

We tell you more about how the outbreak affects energy supply.

<figure class="image"><img src="https://strapi-image-uploads-prod.s3.eu-west-2.amazonaws.com/ab1952f1478446cd9bdc28150d2e8c80.jpg"></figure><h2>How energy-efficient is your house?</h2><p>Your energy usage is at its lowest while you’re at work, but what happens when you and the gang are all stuck at home together? Even if there are just two of you under your roof, your energy consumption is going to be higher than normal, but there are various measures you can take to soften the blow.&nbsp;</p><p>Try your best to get into a simple habitual routine of making sure the rooms that aren’t in use don’t have lights or radiators on - what’s the point of lighting or heating a room that isn’t occupied? Or why have the lights on at all? With the hotter, sunnier weather starting to come in, open your blinds and curtains and let the natural light stream through to light up your home.&nbsp;</p><p>It’s uncertain for how much longer we’ll be in our own homes, so ensure you remain vigilant and avoid becoming careless, which can be so easily done when you’re not used to doing so. Follow the sensible habits of our frugal home-dwellers above to maintain optimum energy efficiency and keep your energy bills down to a minimum.</p><p>While you're keeping your house energy-efficient, you could also be taking a look at your energy supplier. <a href="https://www.energyhelpline.com/">Compare energy deals</a> to find the best prices right now and start saving on your annual bill.</p>

We compare two households using energy while working from home, giving you tips on how to be energy-efficient during lockdown in order to prevent your energy bills from rising.

How energy-efficient is your house?

 Take a look at our two houses comparing energy usage while working from home.

<p>The government has moved to provide essential assurances to prepayment energy customers, during a time of social distancing and self-isolation.</p><p>As prepayment customers must top up their energy through a card or key, it is clear that this may not be easy or even possible for some. In order to address this, an industry agreement has been signed by all UK suppliers, and comes into force immediately. We'll tell you a little more about the measures and details of this agreement.</p><h2><strong>Emergency measures for 4 million customers</strong></h2><p>From 19th March 2020, customers who cannot top up their supply will be able to speak to their supplier, stay connected and go through a range of options. 4 million customers get their energy this way, so it's an important step that's in place to safeguard those who are staying inside and self-isolating.</p><h2><strong>Top-up and payment assistance</strong></h2><p>According to the government press release, options could include nominating someone to top up a card, or having funds added to a customer's credit. Another option could be to send a pre-loaded top-up card in the post.</p><p>So it's clear that ways to keep the supply topped up will be available, and it's important to get in touch with whoever your supplier is to discuss options that suit your particular circumstances.</p><h2><strong>Energy supplier support</strong></h2><p>The press release adds that any energy customers in financial distress will be supported. This could include reassessing, reducing or pausing debt repayments or active bill payments.</p><h2><strong>No credit meter disconnections</strong></h2><p>An absolutely integral measure is the complete suspension of credit meter disconnections. Your meter will not be cut off as a result of non-payment, but be sure to contact your supplier to let them know your current situation - they are ready to help.</p><p>Secretary of State for Business and Energy, Alok Sharma, offered further reassurance:</p><p>"The government has committed to do whatever it takes to get our nation through the impacts of this coronavirus pandemic. Today those most in need can rest assured that a secure supply of energy will continue to flow into their homes during this difficult time."</p><p>Chief Executive of Citizens Advice, Dame Gillian Guy, said:</p><p>"This is an uncertain time for many people. Energy suppliers need to play their part by communicating clearly and supporting their customers as much as possible. Keeping people on supply, making sure they have warm homes and don't face additional financial or other stresses about their energy supply will be essential."</p><h2><strong>Ofgem recommendations</strong></h2><p>Ofgem has recommended that prepayment customers leave their meter box unlocked, so that it can be accessed by someone else doing the top-up for them.</p><p>Those with a smart meter should be able to top up remotely, via online, phone or mobile app.</p><h2><strong>Contact your supplier</strong></h2><p>Once again, if you and your energy supply are, or will be, affected by COVID-19, then contact your supplier. The measures in place are effective immediately, and we've added supplier contact numbers below.</p><p>If you can't see a contact number for your supplier then you should be able to find one on your latest bill, or by looking online and simply searching for your supplier's name and 'contact number'.</p><p>Calls to 0800 and 0808 are free, but remember that calls to 0844, 0845, 0870 and 0871 cost more. Use our free alternative if your usual number is chargeable.</p><p>Calls to 03 numbers are the same as calls to 01 and 02, meaning they are included in landline and mobile inclusive minutes. 03 numbers are commonly used now, so look out for those where possible.</p><h2><strong>Our supplier contact list</strong></h2><p>Avro - 0330 058 2005</p><p>Bristol Energy - 0808 281 2222</p><p>British Gas - 0333 202 9802</p><p>Bulb - 0300 30 30 635</p><p>E.ON - 0333 202 4610</p><p>EDF - 0333 200 5100</p><p>ENSTROGA - 01158 572 572</p><p>ESB - 0345 60 70 372</p><p>GOTO - 0800 056 4843</p><p>Green Energy UK - 01920 486 156</p><p>Green Network Energy - 0800 520 0202</p><p>Igloo - 0333 405 5555</p><p>Npower - 0800 073 3000</p><p>Octopus - 0330 808 1080</p><p>Orbit - 0333 103 8657</p><p>OVO - 0330 303 5063</p><p>PFP - 01772 897 355</p><p>Powershop - 0808 273 8570</p><p>Scottish Power - 0800 027 0072</p><p>Shell Energy - 0330 094 5800</p><p>Simplicity - 0800 368 9225</p><p>SSE - 0345 026 2658</p><p>Together Energy - 0333 150 1699</p><p>Tonik - 0333 344 2686</p><p>Zebra - 0161 498 8100</p>

Prepayment customers will not lose their supply or be disconnected.

COVID-19: Measures in place for prepayment energy customers

<h2><strong>Follow these 6 simple steps to cut back on your energy consumption</strong></h2><p>At a time like this, it’s hard to think beyond your family’s health, while also ensuring your fridge, freezer and cupboards are stocked near to maximum capacity. What might also be quite daunting is the prospect of you and whoever else you live with remaining under the same roof for an uncertain period of time.&nbsp;</p><p>What possibly hasn’t occurred to you, however, is the increase in your overall energy consumption at home. Let’s say you work 37.5 hours a week as many full-time workers in the UK do, plus an hour for lunch and a one hour commute each way; you are away from home for at least 52.5 hours a week.</p><p>During that time the energy-use in your home is the lowest it can possibly be, but all of a sudden, you’re all self-isolating and trying to function as usual from the comfort of your sofa, dining room table or, if you’re lucky enough, home office.&nbsp;</p><p>We’ve done the calculations, and the average person could end up spending an extra £29 a month on energy. That means the average price of a standard variable tariff in the UK goes from £97 per month to £126.&nbsp;</p><p>Don’t fret, though. Follow our easy steps below to make sure you keep your energy costs as low as possible while you and the gang wait for all of this to blow over.</p><h2><strong>#1 Turn down your heating</strong></h2><p>As you can imagine, heating your home is the biggest energy consumer - and waster - there is but it doesn’t have to cost an arm and a leg.&nbsp;</p><p>Something as simple as turning your thermostat down by just one degree can prove really effective. You could save up to £80 a year* and will barely feel the change in temperature!</p><p>If you’re against putting the heating on altogether, put a few extra layers of clothing on to really cut back on the costs.&nbsp;</p><h2><strong>#2 Be smart with your cooking</strong></h2><p>Preparing simple meals, such as salads or sandwiches, that don’t require any electricity or gas to make them is a great way to save energy in the kitchen.&nbsp;</p><p>Where possible, stock up on items such as bread, your favourite sandwich fillings, salad leaves, vegetables, cold meats, cheeses and whatever else takes little effort to prepare.&nbsp;</p><h2><strong>#3 Limit hot water use&nbsp;&nbsp;</strong></h2><p>This is an important one to bear in mind, because not only do we use hot water to wash ourselves, but also the things we use to prepare food.</p><p>Reducing the time everybody spends in the shower down to five minutes is a simple and effective way to preserve and not overuse water. If you spend just one minute less in the shower everyday you could save up to £7^ per person a year.</p><p>Be mindful not to let the hot tap run continuously when washing up, too. Fill your sink or bowl with hot, soapy water to use for everything you need to clean and use cold water to rinse off any soap suds.&nbsp;</p><h2><strong>#4 Turn electricals and lights off&nbsp;</strong></h2><p>Needlessly leaving electricals turned on at the wall could be costing you each month. For example, when your laptop is at full charge unplug it! There’s no need to keep it charging when it’s at maximum capacity. Not only will this waste energy, but it will also gradually wear your battery down.&nbsp;</p><p>Make sure to only light the room you are occupying, too, or even better, open your curtains or blinds and let the sun light up your room instead.&nbsp;</p><h2><strong>#5 Wash your clothes sparingly</strong></h2><p>One benefit you have of being stuck indoors self-isolating is you won’t be dirtying anywhere near as many clothes! But when you do have to do a wash, make sure you wash on 30 degrees rather than 40. It could save you up to £13↑ a year on your energy bills.</p><p>&nbsp;Washing on a cooler spin combined with the lessened number of washes you’ll have to do should help you save energy while you’re stuck indoors!&nbsp;</p><h2><strong>#6 Switch your energy supplier</strong></h2><p>With all the spare time you’re going to have, you might as well use it to help you save money!&nbsp;</p><p>You can still switch your energy supplier, just as you could before. All you have to do is enter your details and you’ll be able to see a huge range of potential suppliers you could switch to. It’s important to remember, no one compares more UK energy suppliers than we do - we’ll even handle everything for you by contacting your existing supplier, too.&nbsp;&nbsp;</p><p>Switchers with Energy Helpline have saved as much as £461ˇ on their annual energy bills, which works out as just over £38 a month. Not only will this benefit you while you self-isolate, but it’ll help you save cash in the long run when everything returns to normal.</p><p>Self-isolating is one of the most effective ways we can all stay safe and help stop the spread of coronavirus.</p><p>Remember to also frequently wash your hands with soap and warm water and cover your nose and mouth with a tissue if you sneeze or cough.</p><p><i><strong>*</strong>Bulb 2019. 10 simple ways to lower your energy bills</i></p><p><i>^Energy Saving Trust 2019. Energy saving quick wins</i></p><p><i>↑Moneywise 2019. 10 smart ways to cut your energy bills and save hundreds of pounds</i></p><p><i>ˇ10% of customers switching their gas and electricity suppliers with energyhelpline (and their partners) between 1st Jan 2019 and 30th September 2019 saved £461 or more.</i></p>

Follow these 6 simple steps to cut back on your energy consumption.

How to save money while you’re self-isolating

<h2><strong>Get a home workout in</strong></h2><p>If your gym has closed (which it likely has) it might be worth cancelling your membership and planning some workouts you can do from home. Even if you don’t have all the gear you’d normally use at the gym, there are plenty of videos online offering great cardio routines and effective, minimalist workouts.</p><p>Celebrity fitness coach Joe Wicks has workouts available that you can do in your living room, and <a href="https://www.youtube.com/watch?v=Rz0go1pTda8&amp;feature=emb_title">streams live coaching sessions</a> that you can watch for free.</p><h2><strong>Get growing in the garden!</strong></h2><p>Spring is the best time to grow vegetables and plants, with March to May offering ideal weather to get in the garden and start planting. You can even purchase seeds online that arrive via post, making the process even easier.</p><p>Whilst it might not save you money straight away, it’s a great way to save on the cost of groceries down the line and it gets you out in the garden!</p><h2><strong>Bundle your broadband and TV</strong></h2><p>If you’re having to stay at home then it’s a good time to check on your broadband and TV subscriptions.</p><p>Spend a bit of time online and you might find you could be on a much better broadband and TV deal if you bundle them together - just make sure you are free to switch from your current contract.</p><h2><strong>Review your car &amp; home insurance</strong></h2><p>You’ve got time on your hands, so take a look around at some of the latest offers on car and home insurance.</p><p>If you haven’t used comparison websites to do this then look out for options like excess. Adjusting this can get you a better deal and with car insurance try adding a second driver to the policy - it can bring the cost down!</p><h2><strong>Dig out your Direct Debits</strong></h2><p>They are there to make things easier and more convenient, but how often do you actually check them?</p><p>Take a look at your Direct Debits, as well as your standing orders, to see if there’s anything you’re paying that you don’t need. There might be a catalogue subscription or magazine that you can cancel, putting a little more back in your pocket.</p><h2><strong>Switch energy &amp; pocket £40 cashback</strong></h2><p>Seeing as self-isolating is the ideal time to look at admin, get yourself on to a cheaper energy deal with Energy Helpline.</p><p>Not only could you save up to £461* on your annual bills, but you can also get £40 cashback. No-one compares more suppliers and your switch happens without interruption to your supply. <a href="https://www.energyhelpline.com/cashback">Click here to compare, save and pocket some cashback</a>.</p><h2><strong>Freshen up your daily diet</strong></h2><p>Fruit and vegetables are famously healthy and good for you, but they are also a great cost-cutting diet choice.</p><p>If you’re looking for a good dose of immunity-boosting vitamin C, then foods like blackcurrants, kale, kiwis, broccoli and oranges are ideal. For those who like a spicy kick, grab a load of chili peppers, which are high in vitamin C but have also proven to help burn fat.</p><h2><strong>Turn down the takeout</strong></h2><p>If you’re staying in for the foreseeable future, takeaway food might seem like a great option. Ordering a spicy Indian, savoury Chinese or loaded pizza might mean you won't have to worry about those barren supermarket shelves.</p><p>However, you’re paying extra for the luxury. You can make alternative versions of takeaway classics that are healthy, delicious and cheap. Browse online for some recipes, and you might be surprised what you can rustle up without overspending.</p><h2><strong>Forget the latest phones</strong></h2><p>Have you ever taken out a SIM-Only deal? You get a single SIM loaded with calls, texts and data, and pay as little as £5 a month.</p><p>Contracts that include a new phone are like a loan, and you’re paying the product off monthly alongside your plan. Instead of doing this, simply keep your existing phone, or buy one outright, and choose a cheap SIM deal for your allowances. SIM-only deals are flexible as well, with the option of a 1-month contract.</p><h2><strong>Unplug your electrical devices</strong></h2><p>It’s estimated that around 5% of household energy usage comes from devices on stand-by. If a household energy bill is around then £1200 a year, then you could be trimming £60 by unplugging devices.</p><p>Unplugging something like your freezer is obviously no good, as you’ll need it to keep food and it uses more energy to power back on than if you just leave it. Instead, think about items such as desktop computers, laptops, consoles, TVs and phone chargers, that don’t need to be on unless you’re using them.</p><h2><strong>Bin the brand names</strong></h2><p>Try swapping out your usual branded goods for the supermarket’s own alternative when you do your next food shop. The pound or two of savings you’ll make on each item will quickly mount up.</p><p>Don’t just limit yourself to food either. Switching out products like washing up liquid, dishwasher tablets, polish and surface cleaner spray for cheaper versions will also help you to save on your shopping bill.</p><h2><strong>Switch to energy-efficient light bulbs</strong></h2><p>Energy-efficient light bulbs like LEDs or CFLs are generally more expensive to buy than the traditional ones but the amount you could potentially save means it’s worth spending a little bit more initially.</p><p>Taking this opportunity to replace all of the lightbulbs in your home with LEDs could save you up to £35 a year on your energy bills.</p><h2><strong>Halt your heating as the weather gets warmer</strong></h2><p>Now it’s getting much lighter in the evenings and sunnier during the day, it’s time to turn your heating down a little. Like your mum always said, stick a jumper on if you’re cold!</p><p>It’s surprising the difference that even a slight adjustment to your heating can make. Turning your thermostat down by just one degree could save you up to £80 a year!</p><h2><strong>Remember...</strong></h2><p><strong>Self-isolating</strong> is just one of several incredibly important measures we can take to help to stop the spread of coronavirus.</p><p>Remember to<strong> regularly wash your hands with soap and warm water</strong> and catch any sneeze or cough you have in a tissue. Make sure you check in on your family and friends via phone or video call too, we’re all in this together!</p>

15 great ways to cut your costs

We've put together 15 smart ways you can cut costs while at home.

<p>We're no longer able to meet face to face due to the country-wide lockdown but the internet and video calling apps mean that we're still able to hangout with each other.</p><h3><strong>Take advantage of video apps</strong></h3><figure class="image"><img src="https://strapi-image-uploads-prod.s3.eu-west-2.amazonaws.com/9fdf660ee6e34630a01cecbd88e7f1c0.png"></figure><p>Video apps are a fantastic way to stay connected with your loved ones while stuck at home. It's really nice to see their faces after spending so much time indoors!</p><p>Some of the most popular include:</p><ul><li>Skype</li><li>Facetime (only available on Apple devices)</li><li>Google Hangout</li><li>Zoom</li><li>Facebook Messenger</li><li>Whatsapp (limited to four people at a time)</li></ul><p>These are free to download and available on the iOS store, Google Play store and your desktop. Some of them will require you to sign up but that too is free.</p><p>Below you'll find a variety of fun activities that you can enjoy virtually with your friends and family - the next best thing when you can't get together in person.</p><h3><strong>Create a virtual pub</strong></h3><figure class="image"><img src="https://strapi-image-uploads-prod.s3.eu-west-2.amazonaws.com/aa9ab6ab42904c0d9415171584620a9d.png"></figure><p>Pick a time, pour yourself your favourite tipple and get together with everyone from the comfort of your sofa.</p><p>If you're looking for something extra to do, make sure you keep an eye on social media. Many pubs are posting content to help keep us entertained like videos showing you how to make different delicious cocktails or even live streaming quizzes.</p><p>Take inspiration and hold your own mixology class where you pick a cocktail recipe and teach your friends how to make it or a tasting session where you all order the same kind of wine or beer and review its taste together.</p><h3><strong>Do a pub quiz</strong></h3><p>There are plenty of quizzes of varying difficulty available online if you feel like testing your friends and family or you can always write your own.</p><p>You can theme your quiz around literally anything, history, <i>Star Wars </i>or even reality TV shows, and get really creative with the different rounds. Some ideas for rounds include naming film taglines, identifying the lyrics to a song and putting events in the order that they happened in.</p><p>If you make it a regular thing, don't forget to keep note of everyone's scores! The winner each time could receive a small prize like a film rental on Amazon or have a bottle of wine sent to their house.</p><h3><strong>Start a virtual book club</strong></h3><p>Many of us have been meaning to use this time in lockdown to get back into reading and starting a book club is an excellent way to begin. You'll get to share your experiences, broaden your literary horizons and might even discover your new favourite new author!</p><p>Everyone takes it in turns to pick something, which you all then read and later discuss over video call, with a cuppa, some snacks or even a cheeky glass of wine. You could stick to picking books you enjoy or go for a particular theme like your favourite childhood book or a classic you never read.</p><p>Your club doesn't just have to revolve around books. You can easily hold a film, podcast or album club too if you like.</p><h3><strong>Host a virtual Come Dine with Me</strong></h3><figure class="image"><img src="https://strapi-image-uploads-prod.s3.eu-west-2.amazonaws.com/354e67a9fe48441387f993ff52c18fe8.png"></figure><p>Enjoy a modified, virtual version of the long-running Channel 4 series by having one person select a recipe which you then all have to make. If you really wanted a challenge, this could include a starter, main course and dessert!</p><p>You could either score each other based on the recipe or the finished product taking into account things like how easy it was to make and if you'd ever cook it again.</p><p>You could also theme the nights like the contestants do on the show and wear fancy dress or get the person who chose the recipe to decide on some entertainment like a short quiz, charades or karaoke.</p><h3><strong>Take part in a virtual Ready Steady Cook</strong></h3><p>Add some chaos to your video calls by recreating the classic series <i>Ready Steady Cook</i> at home. Participants should line up a mix of ten ingredients from their cupboards (while on the video call to avoid any cheating!), close their eyes and then pick five at random.</p><p>Give everyone a set cooking time and then get back on the call after to present your dishes to the group one-by-one. Alternatively, stay on the video call during the cooking process to show off your culinary skills!</p><p>Score each other based on categories like innovation, presentation and the complexity of the dish with the winner again potentially being awarded a small prize.</p><h3><strong>Work out together</strong></h3><figure class="image"><img src="https://strapi-image-uploads-prod.s3.eu-west-2.amazonaws.com/561a59a03d1143ebaf498bb636747e55.png"></figure><p>Exercise is a fantastic mood-booster and there's plenty of resources available online to help you stay fit and healthy during lockdown.</p><p>One way to stay motivated is to pick a specific time and all do a workout together. There's a huge array of fitness videos available on YouTube which you don't need any equipment to complete and are bound to get your blood pumping.</p><p>If you're a member of a gym it's also worth checking their website to see if they're live streaming any classes you can all attend.</p><h3><strong>Have a lunch or dinner date</strong></h3><p>Something as simple as video chatting with a friend while you eat together can really help you beat the loneliness that lockdown and social distancing can bring.</p><p>If you're working from home, be sure to call up your colleagues and have a virtual lunch together like you would at the office. Being able to physically see them will really help you feel connected much more so than just emailing them or talking over messaging services like Slack.</p><h3><strong>Play a game</strong></h3><figure class="image"><img src="https://strapi-image-uploads-prod.s3.eu-west-2.amazonaws.com/9f993132d2454cd68d48a2057f851ecf.png"></figure><p>Don't let social distancing ruin your game nights. On the iOS and Google Play stores you'll find classic favourites like Monopoly, Ludo, Uno, Words With Friends and Draw Something which all offer online multiplayer.</p><p>Both of these app stores have their best-selling and most downloaded game charts so keep an eye on them for other good online multiplayer games. Recent entries include Psych which sees you having to guess the fake trivia, and Evil Apples that's a lot like the always great Cards Against Humanity.</p><p>There's plenty of interesting in-browser games too like the Pictionary alternative Skribbl which allow you to stay chatting on your video call while you play.</p><h3><strong>Start a group blog</strong></h3><figure class="image"><img src="https://strapi-image-uploads-prod.s3.eu-west-2.amazonaws.com/85f48f4b119543cc8c9eb59fb0f690ab.png"></figure><p>If you feel like you've already binge watched everything Netflix has to offer, blogging is a great alternative activity. Websites like Medium and Wordpress are free and easy to use so pick a subject everybody's interested and update it whenever you're feeling inspired.</p><p>You'll get to flex your creative muscles and although the lockdown means that you might not be able to do whatever is you're blogging about, this way you'll still be able to share the experience of it with your group.</p><p>A lot of the popular blogging sites have very active, large communities so you might even end up making some new friends through it.</p><h3><strong>Start a group newsletter</strong></h3><p>It's always nice to read something positive and getting small updates on what your family and friends have been enjoying is a good way to stay feeling connected.</p><p>Keep your newsletter simple with some bullet point lists and maybe a few words describing something that made you smile, what you've been watching/reading or listening to lately or anything tasty you've cooked.</p><p>Newsletters can be great for families too. Grandparents would love getting an email from the kids telling them what they've been learning about and playing.</p><h3><strong>Download TikTok</strong></h3><p>TikTok is a very popular app which sees users post short videos. It has set categories like Sports, Gaming, Animals and Travel but a video can really be about anything you like which often leads to hilarious, brilliant bizarre results.</p><p>Making a TikTok to send to your group is a guaranteed way to get everybody smiling. There are always different trends and challenges going around the app for users to get involved with or you can just get creative and think up your own.</p><p>Don't worry about being embarrassed, you can make your account private so only people that you accept as friends will be able to see it.</p><h3><strong>Don't forget to switch and save</strong></h3><p>You'll be spending more time online with our list of activities showing you how to keep in touch without touching, but that doesn't mean that you'll have to spend more on your energy bills.</p><p>Lock in a great price for your gas and electricity today by switching to a better deal with Energy Helpline. Our energy-switching service is fast, free and could save you up to £461* per year on your energy bills.</p><p><i>*10% of customers switching their gas and electricity suppliers with energyhelpline (and their partners) between 1st Jan 2019 and 30th September 2019 saved £461 or more.</i></p>

It’s important to stay positive throughout the COVID-19 outbreak and one great way to do that is to spend time with your friends and family using video apps.

How to keep in touch without touching

<p>Along with thinking about your own working from home schedule, some of you will also have the added responsibility of homeschooling your children and keeping them mentally stimulated until it's time for them to go back to the classroom.</p><p>Well, we thought we'd lend a hand and give you some tips to help you structure your day in a way that'll benefit the whole family, while also helping you cut back on energy usage around the home.</p><h3><strong>Get active, stay active</strong></h3><p>Burn off excess energy outside, while saving energy inside. Pause the technology and other energy-consuming devices and get your young ones moving for the ideal start to each day at home.</p><p>For those who don't have the space outside, there are plenty of virtual alternatives to help you. Try Body Coach Joe Wicks, for example, who streams every morning Monday to Friday from 9am on YouTube. His P.E sessions are completely free and widely available for any parent who wants to get their children active each morning!</p><p>Follow <a href="https://www.youtube.com/channel/UCAxW1XT0iEJo0TYlRfn6rYQ">Joe Wicks' YouTube channel</a> and join in the fun every weekday morning from 9am.</p><h3><strong>Stick to your routine</strong></h3><p>Just because you and the clan are rarely allowed out the front door, doesn't mean your normal daily routine has to go out the window.</p><p>Getting active as mentioned above is the perfect way to fill your day when you're homeschooling, so now you just have to focus on the rest of the day.</p><p>Divide your days up into lessons as children would have at school - there are plenty of websites to help you with lesson planning ideas to invigorate your childrens' minds. Get researching online and have some fun with it!</p><p>If you're struggling, <a href="https://www.bbc.co.uk/bitesize">BBC Bitesize</a> is stocked full of core content that is still relevant for you to use, for children aged three all the way up to 16 and onwards.</p><p>A full day's worth of activity and studying keeps not only the young ones, but also the adults, away from anything in the home that requires the use of electricity, such as televisions, tablets and computers.</p><h3><strong>Stay unplugged until after 'school'</strong></h3><p>Your children wouldn't have access to the various technology at school during the day as they would at home. So, following on from the last point, treat the school hours in the day as tech-free time.</p><p>Not only is it a great way to reward children for their hard work during your homeschooling lessons, it prevents energy being used that would otherwise go untouched during any other regular day of school and work.</p><h3><strong>Make chores educational</strong></h3><p>Now might be as good a time as ever to merge chores into your child's daily routine, but with an educational twist.</p><p>Much like classrooms have a merit system whereby the best behaved and most hard working children are rewarded, you could do something very similar with a chore system. Every time your child performs a chore they get a sticker in a chart, and whoever has the most at the end of the week gets a reward and the Helper of the Week award.</p><p>Try turning mundane household jobs into fun games for your children, too. Scholastic, in their <a href="https://www.scholastic.com/parents/family-life/parent-child/9-ways-to-make-household-chores-fun.html">9 Ways to Make Household Chore Fun</a>, have come up with a fantastic way to keep your young ones interested in keeping the house sparkling clean.</p><p>Chores such as washing up dishes by hand and dust-panning floors instead of hoovering them are a few examples of chores you could use to make homeschooling fun while also cutting back on energy usage.</p><h3><strong>Family time</strong></h3><p>Use this time to bond and interact with one another on levels you wouldn't usually do if you were carrying on with normal life.</p><p>Dust the board games off and sit down after dinner to play them. It's not often you get to have all the family together at the same time, so make the most of it. Enjoy your time watching films and Netflix series during self-isolation, but make sure you savour the little things and spend the extra time on your hands together!</p><p>Homeschooling doesn't have to be about drilling all the information you can into the heads of young children. Try and make it fun, and challenge their minds on a daily basis. So let's roll it back a decade or two by switching the TV off, closing the laptop and unplugging the iPad - sometimes a little imagination is all you need to get the mind going.</p>

At a time when so many have the added responsibility of homeschooling, we thought we'd offer a few helpful tips to keep things structured, stimulating and fun.

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