Switching with a Prepayment meter

What to do if you've got a prepayment meter installed

The good news is you can switch energy supplier if you have a prepayment meter in your home. The bad news is that if you’d like to switch to the most competitive online energy tariffs, you’ll need to change your prepayment meter to a credit meter.

How do I change from a prepayment to a credit meter?

Contact your energy supplier and ask them about the process. They’ll assess whether you’re eligible for a credit meter and if you are, an engineer will be sent around to carry out the swap. This can take a couple of weeks to organise and you may be charged a fee, usually around £60. The savings that you can make by switching to a cheaper tariff should soon offset this cost though. Comparing the cheapest credit tariff versus the cheapest prepayment tariff, you’ll pay around £290 more per year with prepayment. Some providers may change your meter for free if you agree to switch to them, but you may not get the best tariff on the market.

What if I can’t change to a credit meter?

Even if you’re staying on a prepayment meter, you can still switch suppliers. It’s well worth doing a comparison and seeing what you can save by switching.

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