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How to Compare Energy Prices & Switch With Us
Our simple energy comparison service helps you find the right deal with ease.
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Answer a few quick questions and then we can find you some great energy deals based on your location and usage.
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Once we’ve got your prices we’ll help you compare the best ones, and we can answer any questions you have too.
We’ll handle the switch
With us there’s no obligation, but if you want to take one of the energy deals then we’ll handle it all for you.
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We’re Energy Helpline, the Energy Comparison Service
We exist to help find the right energy deal for you by comparing the latest energy tariffs on the market, and you’ll hardly have to lift a finger.
By answering a few quick questions about your current energy supply, you can view a wide range of energy prices available to you via Energy Helpline at the time of your energy comparison.
You either choose one and begin your energy switch, or you can come back another day. It’s entirely up to you. When you choose which energy supplier and energy deal you’d like to switch to, we’ll handle the rest of your energy switch.
Why Compare Energy Prices with Us?
When you compare energy tariffs with us, you can take the hassle out of finding a new energy deal for your home or business. You can compare the latest prices from our panel of trusted suppliers in seconds.
Going it alone when searching for cheap energy deals can be incredibly time-consuming and you may miss out on the best available deals. Energy comparison sites allow you to see a wide range of tariffs from trusted energy suppliers in no time.
At Energy Helpline, we'll keep in touch with you as your renewal window opens again to ensure you stay on the best deal available and avoid expensive out-of-contract rates.
Whether you’re looking for a new business energy deal or switching home energy, we’re here to help you.
Why are energy prices so high?
It’s no secret that energy bills have increased in recent years for both homes and businesses. This has changed the way we compare energy prices. As wholesale prices increased during the energy market crisis, suppliers passed those costs onto customers, meaning there are fewer cheap energy deals available.
The Energy Price Cap set by Ofgem has prevented suppliers from raising prices past a certain point. As the government’s Energy Price Guarantee lowered energy bills below the price cap, most households have stayed on their current deal rather than carrying out a gas and electricity comparison and switching to a new fixed price tariff.
Businesses have also received support in the form of the Energy Bill Discount Scheme (EBDS). From 1st April 2023, the scheme will offer a discount to all businesses on a fixed rate deal agreed on or after 1st December 2021, on all new fixed price deal, and out-of-contract rates. The discount will be applied when wholesale contract costs exceed a certain price threshold.
Whether you’re looking to switch business gas and business electricity or a homeowner seeking the latest energy prices, Energy Helpline are here to help you.
What Types of Energy Tariff Are Available?
If you’re looking to secure a cheap energy deal, selecting the right tariff type could help you reduce your costs. When you compare energy tariffs, it’s important to consider how and when you use your gas and electricity.
For example, if you use most of your energy at night, switching to a multi-rate tariff could help you save. Here, you can find information on some of the most common types of gas and electricity tariffs.
Fixed Rate Tariff
Fixed rate tariffs lock in the price you pay per unit of energy (kWh) for a certain period of time, protecting you from wholesale energy price hikes. This offers you certainty and means you don’t have to worry about price increases during your contract.
Green Energy Tariff
Green energy tariffs have become increasingly popular as we put more focus on our environmental impact. Some suppliers will offer 100% renewable electricity, putting naturally sourced energy back into the grid. A renewable tariff may also include carbon-offsetting. This involves your supplier funding projects that help tackle carbon emissions to offset the gas customers use.
Economy 7 Tariff
An Economy 7 tariff aims to provide cheap energy deals by giving you cheaper energy rates for a seven-hour window during the night. The off-peak hours and the discount offered will vary from supplier to supplier. It’s worth bearing in mind that Economy 7 peak rates tend to be much higher than regular energy tariffs.
No Standing Charge Tariff
Your standing charge is a daily fee which covers the cost of maintaining your energy supply. A no standing charge tariff sets this daily fee to zero. This can be beneficial for properties where most of your energy is used seasonally or for only a few days a week. Unit rates on a no standing charge tariff can be higher than those on standard tariffs.
Variable Rate Tariff
Standard variable tariffs are also known as default tariffs and are often the deal your energy supplier puts you on if you haven’t specified your preferred energy deal. Your unit rate will vary depending on the current wholesale costs throughout the duration of your contract.
Prepayment Meter Tariff
Prepayment meters are installed in your home, allowing you to become a ‘pay as you go’ energy customer. Prepayment meters are powered by a ‘key’ or smart card that is topped up and inserted into the meter to power it. Whereas credit meters allow you to spread energy costs evenly over the year, prepayment meters require you to pay for your exact usage.
Dual Fuel Tariff
A dual fuel tariff means that you can purchase both your gas and electricity from the same supplier with the same energy tariff. Suppliers will often offer a discount for taking out a dual fuel tariff with them.
Dual fuel tariffs are only available to homeowners and are not offered on business energy deals.
Feed-in Tariff
This type of energy deal is a product of the Feed-in Tariffs (FIT) government scheme designed to promote and encourage the implementation of renewable and low-carbon electricity generation technologies. A feed-in tariff is available for anyone who has installed their own method of renewable energy generation, such as solar panels.
Energy Guides
You can find plenty of useful information in our handy energy guides.
DID YOU KNOW?
49% of consumers say they have never switched energy supplier, or have only switched once.† Make sure you're not missing out on a better energy deal.
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Energy Switching FAQs
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When is the best time to switch?
The best time to switch energy suppliers will depend on your individual circumstances. If you haven’t switched for a few years, you should compare energy prices to make sure you’re on the best deal available to you.
For those on a fixed term contract, the best time to switch will be when your renewal window opens and you have no exit fees to pay. If you allow your contract to expire, you’re likely to be placed on your supplier’s standard variable tariff. This tends to be one of the most expensive tariffs your supplier offers.
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How long does it take to switch?
The length of time it takes to switch can depend on whether you’re a business or domestic user, and on your tariff type.
Guidelines such as the Energy Switch Guarantee offer an agreement with suppliers to complete domestic and business energy switches within 5 working days. The process can take longer where extra work is required to complete your switch. This could include installing a new meter at your premises.
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Will I incur exit fees when switching?
Most energy deals will include exit fees for ending your contract early before your renewal window. For business users, early cancellation fees can be significant.
However, you will not be charged an exit fee by your supplier if you switch during your renewal window. Your supplier should make you aware of when your renewal window and provide information on how your energy costs will change should you fail to switch.
You can find out more in our guide on how to avoid exit fees when switching.
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What is the Energy Switch Guarantee?
The Energy Switch Guarantee is a voluntary set of promises that suppliers can sign up to make sure switching energy is as simple as possible.
When signing up to the guarantee, suppliers agree to a number of promises and targets including:
- Completing a switch to a new tariff within 5 working days
- Your switch to a new tariff or supplier will be handled entirely by your new supplier
- If any problems occur with your switch, your new provider is responsible for contacting you and rectifying the issue swiftly
- If you change your mind within 14 days, you will simply remain on your old tariff with your original supplier
- You’ll review your bill from your original supplier no more than 6 weeks after the switch has been completed
- Any credit due to you will be refunded by your original supplier within 14 days of your final bill