Contact Energy Helpline


We’re more than happy to hear from our customers, and it’s easy to get in touch.

Send us an email

Email us at [email protected] and a member of our customer services team will be in touch to help you with your query.


Already switched but still need to speak to us?

Give us a call and our friendly team will do everything they can to help.

Call us on 01204 916 135

Lines open: Mon to Thu - 8.30am to 8pm, Fri - 8.30am to 6pm, Sat - 10am to 4pm


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How switching works

  1. Enter your details

    Answer a few quick questions and then we can find you some great energy deals based on your location and usage.

  2. Compare our best deals

    Once we’ve got your prices we’ll help you compare the best ones, and we can answer any questions you have too.

  3. We’ll handle the switch

    With us there’s no obligation, but if you want to take one of the energy deals then we’ll handle it all for you free of charge.

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