Who are we?
Energy Helpline began life back in 2002, and has always been focused on putting consumers first. Our mission is to ensure that energy switching is swift, simple and absolutely hassle-free. We’ve helped millions of customers switch, and we believe we’ve only improved over time.
As we’ve grown we’ve also strived to develop great, long-lasting relationships with our customers, and this is shown by how many come back to us when they’re ready to switch again. We believe that, with so many comparison services around, we stand out through our commitment to your positive experience.
Why are we different?
We’re always looking at ways we can make things better for you. Our friendly call-centre team all receive exceptional training, while our website has been carefully and expertly crafted for your ease of use.
Our price comparison service is Ofgem-accredited, which means you can be sure that the prices and options displayed have been calculated fairly in an unbiased way.
Put simply, we’re honest, impartial and dedicated to seeing you save money on your energy bills.
Clear. Fast. Free.
Every aspect of your journey with us is so important, but we focus on ensuring that things are clear, switching is fast and we remain free to use. As part of offering something a bit different, we also do all the work for you.
We’ll filter out tariffs and work out your potential savings based on your actual usage. We’ll be able to give you everything you need to know, but without you having to sift through too much detail. We want you to be able to make an informed decision, but without it taking too much of your time.
If you want to switch then everything is handled for you, without interruption to your supply. Energy Helpline is the comparison service that genuinely wants to help, and we’ll do everything we can to make sure you’re happy with your switch.
Our customers rate us
We’re delighted that our customers have rated us Excellent on Trustpilot. There’s no better way to highlight the quality of our service than with real customer feedback and reaction. You can take a look and see what they’ve said about us, and we take the time to read so that we can assess any potential areas of improvement as well.