LOVE is compensated in a simple way by suppliers. We get paid for introducing our customers to their services, as explained below. We receive our commission directly from the supplier. You, as the customer, will never be asked to pay us directly.
The commission we receive pays for our service, including securing competitive tariffs, price comparison, sales support, switch management, processing, customer service and digital account management via your Hub. The commission earned by LOVE balances the cost to provide these services.
By agreeing to use our service, you are agreeing for LOVE to receive commission from suppliers for our service as follows.
For some suppliers who install new meters, they may choose instead to pay a fixed commission per contract.
If you would like to find out the commission we expect to receive from your contract, please email [email protected].
Some suppliers may make additional discretionary marketing and other volume-based payments to us for growth over a given period, however, these payments do not impact the impartiality of the comparison service provided.
Our partner assists customers in comparing and securing new contracts for domestic energy and telecoms. In exchange for us introducing customers to the partner, Love Energy Savings receive a percentage of the commission they earn on those contracts. For further information on how they are paid, please see their website for details.
If you would like to find out the remuneration we expect to receive from your contract, please email [email protected].