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Avro Energy and Green Supplier Limited fail, Ofgem protects

Two more supplies go bust due to energy crisis.

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By Matt Maynard · 22nd September 2021

Avro Energy and Green Supplier Limited are the next two suppliers to go bust due to the UK's current energy crisis. 

Avro Energy supplies gas and electricity to around 580,000 domestic customers. Green Supplier Limited supplies gas and electricity to around 255,000 domestic customers and a small number of non-domestic customers.

Customers of these two suppliers should wait until Ofgem assigns them a new supplier before they think about switching to another deal should they so wish. 

Neil Lawrence, Director of Retail at Ofgem, said:

“Ofgem’s number one priority is to protect customers. We know this is a worrying time for many people and news of a supplier going out of business can be unsettling.

“I want to reassure customers of Avro Energy and Green Supplier Limited that they do not need to worry. Under our safety net we’ll make sure your energy supplies continue. If you have credit on your Avro Energy or Green Supplier Limited account this is protected and you will not lose the money that is owed to you."

“Ofgem will choose a new supplier for you and while we are doing this our advice is to wait until we appoint a new supplier and do not switch in the meantime. You can rely on your energy supply as normal. We will update you when we have chosen a new supplier, who will then get in touch about your tariff."

“Any customer worried about paying their energy bill should contact their supplier to access the range of support that is available."

Source: Ofgem

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