Shell Energy take on Pure Planet, Daligas, and Colorado Energy customers

Ofgem has appointed Shell Energy the SOLR for thousands of customers.

By Matt Maynard · 19th October 2021

Ofgem has appointed Shell Energy to take on Pure Planet Limited, Daligas Limited and Colorado Energy Limited's customer base. 

Around 252,000 domestic and 600 non-domestic customers were left without a supplier due to the current energy crisis, but Ofgem has appointed Shell Energy as the supplier of last resort for all of them. 

Energy supply will continue as usual for all customers, and any outstanding credit on their old accounts will be honoured. 

Neil Lawrence, Ofgem’s director of retail, said:  

“I am pleased to announce we have appointed Shell for the customers of Pure Planet, Daligas and Colorado Energy. We understand that this news may be unsettling for customers, however they do not need to worry. Their energy supply will continue as normal, and customer credit balances will be honoured."

“Your energy supply will not be interrupted. Shell will be in contact with customers over the coming days with further information. Once the transfer has been completed, customers can shop around for a better deal if they wish to.”

Source: Ofgem

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