E.ON Next: Supplier Guide
We’re sure you’ve heard of E.ON, but who are E.ON Next?
E.ON Next is part of the E.ON Energy group. It was created to bring its customers renewable energy - that’s it. They focus on delivering great service to the home energy market and facilitate small business energy.
E.ON Next hopes to make a big difference in the energy landscape, providing 100% renewable energy at absolutely no extra cost, and it’s all backed up by one of the largest energy suppliers operating in the United Kingdom.
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E.ON Next Tariffs
Considering switching to EON Next? Here are some of the things to look out for when selecting your tariff.
- - Powered by 100% renewable electricity
- - £75 exit fee per fuel
- - Smart meters
- - Direct debit discount
- - Online account management only
E.ON Next’s Sustainability
E.ON Next’s tariffs are all powered by 100% renewable electricity. All the energy used for business and home tariffs is sourced using renewable generation assets, and supply agreements with independent UK wind generators, while also purchasing renewable electricity certificates.
Renewable energy certificates, or Renewable Energy Guarantees of Origin (REGOs), are certificates that prove the electricity E.ON Next uses comes from renewable sources. An energy generator is given one REGO for each megawatt hour of electricity it produces. 100% of E.ON Next’s electricity comes from either wind, solar or hydro.
Essentially, E.ON Next makes sure the energy they take from the national grid is produced using renewable sources, and the REGO certificates ensure that this is the case. They also own biomass plants in Lockerbie and Sheffield, which together create enough energy to power 100,000 homes in the UK.
- - Coal - 0%
- - Natural Gas - 0%
- - Nuclear - 0%
- - Renewable - 100%
- - Other - 0%
E.ON Customer Service
E.ON’s help page is extremely easy to navigate, with all the vital information you could possibly need to be laid out neatly in easy-to-read, easy-on-the-eye tiles.
Behind each tile is a detailed copy designed to help you through your struggles, along with a number to phone if necessary and FAQs to help you solve your issue yourself.
There are also various videos created by the team at E.ON Next if further help is needed, where they talk you through various topics, such as managing your direct debit, and why bills go up and down with a fixed tariff.
A community forum is also available, where E.ON customers can go to see if anyone else can answer their woes.
If you’d still rather contact E.ON Next directly, you can do so using Facebook or Twitter, or by emailing them.
Out of nearly 9,000 reviews on Trustpilot, E.ON Next has had a great reception, scoring a rather impressive average of 4.3 stars out of 5, giving them ‘Excellent’ status on the platform.
What is E.ON Next’s contact number?
E.ON Next’s contact numbers are as follows:
E.ON Next’s home-related number: 0808 501 5200
E.ON Next’s business-related number: 0808 501 5699
E.ON Next’s lines are open between 9 am and 5 pm Monday to Thursday, and 9 am to 4 pm on Fridays.
If you need emergency help from E.ON Next about your prepayment or credit meter, you can call 0808 501 5088. This contact number is available after 5 p.m. and at weekends.
Can You Get a Smart Meter with E.ON Next?
E.ON Next has installed over two million smart meters for its UK customer base.
To book your Smart Meter appointment call E.ON Next on 0808 501 5266.
A few checks will be run at your home to make sure the smart meter installation can go ahead, such as making sure:
- - There is easy access to the meters
- - Your gas supply is with E.ON Next
- - There is a good mobile signal at your home