Yu Energy Business Gas & Electricity: Supplier Guide
Yu Energy offers gas and electricity exclusively to businesses and is considered an expert in business energy. They work with many different sectors from Hotels to Schools, Leisure Centres to Health and Social Care businesses, and more!
Who are Yu Energy?
Since 2013, Yu Energy has provided its customers with a unique offering, spanning electricity, gas, and water, which can be consolidated into one bill. They also have low-carbon options like Carbon Neutral Gas and Pure Green Electricity plans.
A dedicated account manager will be assigned to you when you join Yu Energy, who will create a personalised plan and work on simplifying your billing process, as well as be the first point of call should you have any questions about your account.
Yu Energy combines the strength of a PLC business with the customer focus of an independent supplier. They state they want to be at the forefront of emerging solutions and finding new ways to benefit their customers.
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Yu Energy Prices
Yu Energy's pricing strategy is all bespoke depending on the size, type, and usage of each business.
Fuel Type (25,000 kWh Usage)
|Unit Rate (Per kWh)
Data correct as of January 2024. Prices are based on a two-year business contract with 25,000 kWh annual usage. These prices reflect a live market and are subject to fluctuation.
Yu Energy Features & Services
- Online Billing - Yes
- Direct Debit - Yes
- Smart Meters - Yes
- Mobile App - No
- Flexible Payment Options - Yes
- Additional Services - Yes
- Green/ Renewable Energy - Yes
- Trustpilot Review - 4.1/5
In addition to Yu Energy's electricity and gas offering, they also offer an additional range of services for your business:
- - Online Management Portal
- - EV Charging
- - Multi Fuel Plans
- - Green Energy Plans
- - Smart Meters
Yu Energy Trustpilot Reviews
Yu Energy has an overall rating of 4.1 out of 5 stars on Trustpilot from 2,513 reviews, as of 17/01/2024. 68% of those are 5 stars, and 20% are 1-star ratings.
The positives are centred around great competitive pricing and excellent customer services to resolve issues immediately, whilst the negatives are mainly about technical issues on the website, and at times being difficult to contact via an online portal.
Yu Energy Customer Service
Yu Energy states they have a 3-ring policy when you call them, meaning you should be through to someone who can help within 9 seconds of starting your call.
You can get in touch with Yu Energy by phone, email, online contact form, and a live chat feature on their website.
Yu Energy Contact Number: 0115 975 8258
Yu Energy Email Address: [email protected]
Yu Energy FAQs
- Who Owns Yu Energy?
Bobby Kalar founded Yu Energy in 2013 and is still the current CEO of the company. Yu Energy was born from frustration with the level of service provided by other suppliers. Kalar wanted to create a dedicated energy supplier that focuses heavily on customer relations.
- What Is Yu Energy's Fuel Mix?
Fuel mix for standard business electricity supply:
- Coal - 5.9%
- Natural Gas - 61.7%
- Nuclear - 1.4%
- Renewables - 26.3%
- Other - 4.7%