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npower Business Solutions has received triple certification to the Carbon Trust Standard for its work to reduce carbon emissions and improve waste management across all of its offices throughout the United Kingdom and remains the only energy company to have received this accolade.
All of the paper npower uses to communicate with its customers comes from 100% sustainable sources. These forests are meticulously managed to reduce the pressure on natural forests providing similar resources, while also able to provide many other environmental benefits alongside their primary function.
npower Business Solutions offers Energy Buying, Energy Generation, Streamlined Consumption Monitoring, New Supply Connections, Lowering Carbon Emissions, and Energy Compliance for businesses.
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When it comes to tariffs and renewable electricity, however, it is unclear whether or not npower offers 100% renewable electricity with its tariffs.
100% renewable electricity is almost an industry-standard inclusion within energy tariffs these days, so maybe they’re not mentioning it because it’s a given, but nothing is clear on their website.
However, they are owned by E.ON as we have mentioned, and E.ON includes 100% renewable electricity as standard with all of their energy tariffs, which is derived from renewable generation assets, UK wind generator supply agreements and the purchase of renewable electricity certificates. With this in mind, it would seem unlikely that npower’s tariffs weren’t powered using the same energy.
As npower Business Solutions is powered by E.ON, its fuel mix is as follows:
As npower Business Solutions is powered by E.ON, there was no claimed profile for them on Trustpilot, however, we can use E.ON UKs.
Out of over 54,000 reviews on Trustpilot, E.ON UK has had a great reception, scoring a rather impressive average of 3.9 stars out of 5, giving them ‘Great’ status on the platform.
npower has two customer numbers you can call them on:
0800 073 3000
Or
0330 100 3000
(lines open between 9 am and 5 pm Monday to Friday)
A live chat option is also available which will allow you to talk to someone via instant messaging on the npower website.